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COVID-19 Update Harrogate Kitchen Showroom and Bespoke Manufacturing
COVID-19 Update Harrogate Kitchen Showroom and Bespoke Manufacturing
Customer Update:
Following the recent Government advice, and after much consideration, we have made the following decisions regarding the services at Inglish Design. Although we may return to a phased and reduced level of manufacturing soon, we will not resume customer installations until the 1st of June. We feel that it is not in the best interests of our clients, staff or their families for us to enter clients homes just yet. When we do return to doing our installations we will use PPE, and provide our customers with a guide to how our services will operate in advance of their installation date. Providing excellent customer service has always been at the forefront of Inglish Design, and so while it is not ideal to delay installations we feel that it is the right thing to do for now. We will assess things constantly, but are now working hard to prepare for the 1st of June. If you have an outstanding order we will be in touch to book your installation date nearer the time. In the meantime if you have had a quotation and wish to proceed with an order please make contact so we can schedule your work for manufacturing. We have had a large volume of calls from clients recently which we appreciate, and are working through our schedules so that we can get cracking as soon as possible on lots of exciting projects. We are also still taking new enquiries and working with new clients via our design service so you can send information and sizes via email to info@inglishdesign.co.uk
A key change to the way we run our business will be implemented as of 15th June 2020. This being that our showroom will operate on an appointment only basis. As our retail showroom is small, and located above our workshop we want to control all aspects of Health and Safety. We have always worked to an extent by appointment becasue of the way our premises are arranged, and this has been very successful for us. With the recent pandemic we feel that this is now the best way forward to ensure social distancing and hygiene measures. We urge that anyone wishing to visit our showroom now makes contact via telephone or email in advance, this includes sales representatives and suppliers. This means we can schedule and control the amount of people entering our building, and thus protect our clients and staff. If you wish to make an appointment you can call or email us on 01423 864951 or info@inglishdesign.co.uk
Stay safe everyone.
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